FAQ

Membership Agreement Questions

We offer a variety of membership options. Our most valuable membership is our Premier Studio. Check them out here.

Joining Catalyst is easy. Stop into any club or click here to join online.

We offer a variety of membership types including 1 month, 3 month, 12 month with an auto renew and even a month to month contract. But we know that getting fit works better if you stay committed. Read more.

We often run specials. Stop in the club for more details.

Yes. Think of our membership as a subscription to a video streaming service. Whether you watch anything or not, you will still be charged for that month. The same applies with us.

Our annual enhancement fee is used to update our facility, everything from general maintenance to major rehabs and equipment replacement.

Membership freezes will be $5.00 per month for Premier and Premier Studio memberships.

Core members will no longer be able to freeze their membership.

Medical and Military freezes are available for all memberships with supporting documentation.

We have no hassle cancellation policy. Contact your club for more details. Find your location.

Contact your gym directly or click here to update online LINK to MYCO

It depends. Contact your club for details on your specific membership agreement. Find your location.

Our existing Late fee and Service fee policy has not changed but will be enforced at all locations.

General Questions

Yes, your first day is on us! 

You must be at least 14 years old to be a member or guest at the club.

Many of our memberships allow you to bring a guest. Contact your club for more details about your specific memberships. Find your location.

Download the app “TUNITY” on the App Store or Google Play and you can easily hear the TV’s!

Services and Facility

If you are awake, we are opened! Just to be sure check out this link.

Not at this time.

Yes! We have lockers and showers at all of our facilities.

No. We have something even better. We have an amazing interactive and flexible turf training area.

Yes! So many classes that we have to send you to this special page.
Great question. Yes. Our top ranked certified trainers will inspire, challenge, and motivate you. We have the best trainers in Western New York. Contact your gym to schedule your complimentary personal training session and see for yourself. Find your location.

Yes! Free wifi is available at all clubs!

Current Hours
Monday – Thursday 5 a.m. – 11:00 p.m.
Friday 5 a.m. – 10:00 p.m.
Saturday and Sunday 7 a.m. – 7 p.m.